Job Title: Visitor Experience Duty Manager
Hours: Full time, permanent (5 days a week working Thursday to Monday)
Salary: £22,000.00 per annum
Location: All Lakeland Arts venues
Closing date: Ongoing
1 x 3 days per week – Monday, Thursday & Sunday
1 x 4 days per week – Wednesday to Saturday
You will be responsible for overseeing the daily operations of Lakeland Arts venues. You will be an integral part of the Visitor Experience team.
You’ll be responsible for the successful and safe operation of our unique cultural venues.
You will lead our visitor experience teams to ensure our venues look great for our audiences, from the warm welcome they receive to the fond farewell – and everything in between.
Operating independently as the responsible Duty Manager on-site, you’ll be overseeing everything front-of-the-house and play an essential part in the daily checks required to operate a safe working environment. From ensuring the highest standards of presentation and customer service to investigating and supporting teams with health, safety, security and maintenance related issues.