FAQs

Helping Hands is a new project.  Over the coming months we expect to announce many more exciting volunteer roles after having discussions with you – our future volunteers!  If you are interested in volunteering, please contact us to arrange a chat with one of our Volunteer Leads.

We offer a bespoke support package that is centred around your needs and circumstances. Our support includes 1-2-1 support with a Volunteer Lead, keeping you up-to-date with volunteer opportunities that might interest you, speaking to an arts or heritage organisation on your behalf, helping the organisation to make changes that enable you to volunteer with them (for example, adjusting hours to suit caring responsibilities or making the venue accessible).  We’re on hand to support you every step of the way to make sure you have the best volunteering experience you can!

Helping Hands can offer you 1-2-1 support from the moment you register with us, through starting volunteering at your arts or heritage organisation and beyond, if required.

Helping Hands involves 45 partners who are really looking forward to welcoming and supporting you into volunteering opportunities.  If you are looking to volunteer in the arts or heritage, Helping Hands is the perfect route to get you there.

Yes of course. One of our Volunteer Leads will help you apply. We can also provide the application form in alternative formats on request.

Yes, training will be available as part of Helping Hands.  Training will depend on specific roles.  Please contact us to arrange a chat with one of Volunteer Leads to discuss in more detail your training needs.

Volunteering in arts and culture will offer you first-hand experience of working within some truly inspirational organisations and the opportunity to contribute to something positive for your local community.

The arts, culture and heritage sector in Cumbria is a very friendly community and our Cultural Partners are looking forward to welcoming you and getting you involved with lots of exciting projects.

There are lots of aspects to running cultural and heritage organisations.  From box office, to meeting and greeting visitors, special events to dressing up in character – no day is the same!  That’s what makes volunteering in arts, heritage and culture so interesting!

Regularly check back on the website or, better still, sign up to our monthly newsletter to receive the latest opportunities straight to your inbox. You can also follow us on social media or give us a call to chat to one of our Volunteer Leads, who will be happy to tell you about the latest opportunities.  Please visit our contact us page to find out how you can stay in contact with us.

If you are looking for volunteer opportunities outside of the arts and heritage sector, please contact Cumbria CVS.

You can volunteer while on benefits, as long as you meet all the conditions of your benefit. Please check with your Job Coach or benefits advisor if unsure

We are working with venues to create a range of accessible volunteering opportunities, which will include Front of House, Curatorial, Admin, Technical roles like Lighting and Sound, educational support and many more to be announced over the coming months.

Volunteers are not paid, however we will ensure that your host organisation pays you for any agreed out of pocket expenses, such as travelling from your home to the host venue, so that you don’t lose out financially and that anyone who wants to, can afford to volunteer.

All our venues have insurance cover for legal liability claims, either by or against volunteers working at venues, resulting from damage to property or personal injury.

If you have refugee status or exceptional leave to remain in the UK, you are welcome to volunteer with us. Asylum seekers are also welcome to volunteer with us, but if your final appeal is refused and you are denied leave to remain, you must stop volunteering.

Helping Hands welcomes people from all communities and we will work with you to find a volunteer placement where you can learn more about life in the UK and meet new people.

We will help you find a role suitable to your availability, whether it’s occasional volunteering or a regular shift every week.

No qualifications are needed for most roles and full training will be given to help you. However, if you do have qualifications, and would like to use them, please let us know and we can help match you with suitable opportunities.

Volunteering offers many benefits, a few of these are listed here. Being part of a community of like-minded people, learning and developing skills and enjoying new experiences are among the most popular benefits.

Some volunteer roles hosted by cultural partners may also offer special events for volunteers and reduced rates or free access to exhibitions and performances.

Please visit our Contact Us page to email or call us. You can also sign up to our newsletter for monthly updates or follow us on Facebook, Tik Tok or Instagram.

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